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What you don't know will cost you.
THE UNIVERSITY OF TEXAS AT DALLASSCHOOL OF MANAGEMENT |
Here's our little international negotiation quiz for you. None of the eight questions are particularly tricky, but you may nonetheless find it a bit of a challenge to get everything right. You'll get your answer directly after each question. Ready?
Correct! Sorry - that's not the best answer. Creating time pressure when negotiating in India is not a good idea. Indians may take that as a sign that you are only seeking one-sided short-term benefits and are not interested in a long-term relationship that is mutually beneficial. Sorry - that's not the best answer. In Israel, relationships indeed primarily exist between companies. This may be different with Israeli Arabs, though, who value personal relationships quite strongly. Sorry - that's not the best answer. When bargaining in Japan, it would be a huge mistake to start with an extreme opening, since this may be very upsetting for your counterparts. It is best to open with an offer that is already in the ballpark of what you really expect. Sorry - that's not the best answer. An oral commitment in Germany can indeed be legally binding. However, since they are often difficult to prove in a court of law, legal action over such commitments is rare. Sorry - that's not the best answer. When trying to influence people in China, modesty and humility are very important. Trying to impress them with your accomplishments can be very counterproductive as they may have little respect for you if you do. Sorry - that's not the best answer. If a Russian angrily walks out of the room during a negotiation, he is likely just using a tactic designed to intimidate you and obtain concessions. Stay and wait for his return, or leave for the day and re-open the discussion the next morning. Sorry - that's not the best answer. Unlike most other Asian countries, in South Korea it can be more effective to discuss deals one-on-one rather than in teams. This requires that a trusting relationship has been established. Sorry - that's not the best answer. If you openly share relevant information at the beginning of a negotiation in Brazil, your counterparts will consider you naïve and may feel encouraged to take advantage of you through hard bargaining.
Negotiating And Working With International Customers, Correct!
Negotiating And Working With International Customers, ( 0 of 8 answers were correct ) ( 1 of 8 answers were correct ) ( 2 of 8 answers were correct ) ( 3 of 8 answers were correct ) ( 4 of 8 answers were correct ) ( 5 of 8 answers were correct ) ( 6 of 8 answers were correct ) ( 7 of 8 answers were correct ) ( all answers were correct - congratulations! ) |