What you don't know will cost you.


in cooperation with

THE UNIVERSITY OF TEXAS AT DALLAS

SCHOOL  OF  MANAGEMENT
Wkshp II

 

Workshop II:   Negotiating And Working With International          
Customers, Suppliers, And Partners

Working with customers, suppliers, outsourcing vendors, or development partners in an international environment takes more than superficial knowledge of cultural differences.  Acceptable behaviors, relationship building, influence strategies, and decision processes vary across cultures and require different skills.  Lacking these skills is a serious handicap for anyone working in an international setting.

If you are working across organizational boundaries with international customers, suppliers, or other partners, Negotiating And Working With International Customers, Suppliers, And Partners  will teach you the rules and best practices you need to master complex cross-boundary situations.  It addresses the special requirements of influencing and negotiating in other cultures, as well as the complex relationship and conflict management skills involved in establishing productive relationships with international customers.  Taught by instructors with extensive business experience, this interactive workshop includes explanations, tools sets, and practice using case examples from different cultures and industries.


Try out our  Negotiation Quiz
to check your knowledge!
 

Project Management Professionals® receive 24 PDU credits for the workshop

Next Dates:
     Oct 6-8, 2008,  UTD campus in Richardson, TX

Key Learning Areas:

  • Cultural differences that matter in an international project environment

  • Effective communication across cultures and ways to obtain information and feedback

  • Successfully influencing people in foreign countries; how to be 'properly' influenced

  • Negotiation styles and techniques that drive better outcomes in international negotiations

  • Interacting with international customers in ways that build trust and credibility

Structure:

Day 1:  Effective Collaboration in International Settings

Day 2:  Influencing and Negotiating in Other Cultures

Day 3:  Managing International Customer Relationships

Target Audience:

  • Project managers working with foreign customers or with collaborative development / outsourcing partners

  • Program managers overseeing an international project environment that includes foreign stakeholders and/or customers

  • Others involved in an international project environment that includes foreign stakeholders and/or customers, e.g. business development managers, functional domain managers, etc.

Registration:
Click the link to go to  UTD's secure online registration page.
 
To register for individual workshops, or to inquire about in-house offerings, please call the UTD project management office at  972-883-5802  or e-mail us at  info@managingprojectsacrossborders.com
 

    Workshop fee: $1,595  ( Company and UTD Student discounts available )

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